Policies

Please get in touch with any uncertainties or questions you may have.

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Online & In-person Courses/Workshops:

- All courses and workshops are for personal education and do not suffice as formal training toward tertiary certification. Courses are created with the goal to promote positive growth and general wellbeing and may not be used for other purposes other than self education or self development. Courses and workshops are not designed to replace professional therapeutic services.

- All Course sales are final.

In-Person Events:

- Attendees must be responsible for the wellbeing of themselves and their own child when attending events and workshops. No liability is assumed by ourselves, although every care is taken by us to ensure the safety of participants.

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Individual Appointments:

- Individual services will be confirmed via email prior to appointment times, no referral is required for Counselling (including Art Therapy & Play Therapy sessions) and invoices are issued via email after session appointments. A strict 48 hour cancellation policy applies - the full fee will be charged if not adhered to.

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Private Group Bookings:​

- All private group bookings and workshops are to be paid in full prior to booking and are non-refundable.